Dear Customer, if you are shopping on Amazon, pls double check the informations according these sheet. If you have received wrong Model, pls contact Avkans.firstname.lastname@example.org to get the best solution. AVKANS can give you satisfied answers and solutoin always.
|Model No.||Camera Spec.|
|AV-CM20||AVKANS 20X PTZ Camera with HDMI, SDI, IP Outputs.|
|AV-CM30||AVKANS 30X PTZ Camera with HDMI, SDI, IP outputs.|
|AV-4K20||AVKANS 20X 4K PTZ Camera with HDMI, SDI, IP, USB outputs|
|AV-CM20-TR||AVKANS 20X Auto Tracking PTZ Camera with HDMI, SDI, IP, USB outputs|
|AV-CM20-NDI||AVKANS 20X NDI PTZ Camera|
|AV-CM30-NDI||AVKANS 30X NDI PTZ Camera|
|AV-4K20-NDI||AVKANS 20X 4K NDI PTZ Camera|
|AV-CM20-TR-NDI||AVKANS 20X NDI Auto Tracking PTZ Camera|
|AV-JOY-IP||AVKANS Super IP/Serial Joystick Controller|
Few times, Amazon shipped wrong camera to customers by their mistake. If you order NDI camera, but you received wrong camera(No NDI), pls contact email@example.com. We can update your Camera to be NDI camera. The camera updated will be the same NDI camera you re-order.
If you order HDMI camera, you may receive NDI camera, then you are the lucky one, keep it and enjoy it.