1. Detailed Upgrade Steps
Before starting the upgrade, you need to download the matching official firmware first to avoid device malfunctions caused by incompatible firmware. Open a computer browser, enter avkans.com in the address bar to access the AVKANS official website. On the homepage or relevant pages of the official website, scroll down the page with your mouse to find the section labeled "Download". In the "Download" section, browse and accurately locate the software option labeled "Powerjoy", then click the download link corresponding to "Powerjoy" and wait for the software installation package to finish downloading.
Step 1: Enable DHCP and Obtain the Controller's IP Address
After turning on the controller, press and hold the "MENU EXIT" button to enter the menu interface. Rotate the button to scroll down and find the "Network" settings. Enable DHCP to allow the controller to automatically obtain an IP address from the local area network (LAN). After waiting for 1-2 seconds, the interface will display the assigned IP address (e.g., 192.168.0.127, which will be used for subsequent login).
Step 2: Log In to the Controller via a Browser
Open any browser on your computer, enter the IP address noted in Step 1 (e.g., 192.168.0.127) in the address bar and log in. Enter the default value "admin" in both the username and password fields (if you have modified the account password before, use the modified password to log in), then click the login button. After successful login, you will enter the main management interface of the controller (the interface layout may vary for different firmware versions, but the names of core functions are consistent, so there is no need to worry about operation conflicts).
Step 3: Upload and Install the New Firmware
In the main management interface, find the page related to "System Setting", click to enter it, and then locate the "browse" button in the "Upgrade" section under "System Maintenance". In the pop-up file window, find and select the new firmware file downloaded to the desktop earlier. Then start the system upgrade; the system will automatically upload the firmware and perform the installation. When the prompt "success trigger update action" pops up on the page, it indicates that the firmware installation is successful. At this time, the controller will also display "Upgrade completed, please restart".
Step 4: Restart the Controller and Verify the Upgrade Result
Turn off the controller's power switch, wait for 10 seconds, then turn the power back on to restart the device. After restarting, press and hold the "MENU EXIT" button to enter the menu interface, rotate the button to scroll down to the "System" interface. Find the "Version" section, click to view the current firmware version number, and confirm that it is consistent with the new firmware version. If they match, the upgrade is successful.
Step 5: Must-Do After Upgrade: Re-enable DHCP
Important Note: After the firmware upgrade, the controller will be restored to factory settings, and the previous network configuration will be cleared. Therefore, you need to re-enable DHCP.
Re-enter the "Network" interface of the controller, switch DHCP back to enabled, and allow the device to re-obtain an IP address from the LAN (if the LAN remains unchanged, the IP address may be the same as before the upgrade or may change; you need to record it again). Return to the computer browser, enter the new IP address to log in again, and then you can use the upgraded controller normally.
2. Detailed Explanation of New Features After Upgrade
The new firmware adds 3 practical features, greatly improving the controller's compatibility and operational flexibility. The following are the feature descriptions and usage key points.
Feature 1: Search via 3 Protocols (Taking VISCA IP as an Example)
Function: Supports multi-protocol matching for cameras of different brands, solving device compatibility issues. The specific operations are as follows.
Usage Key Points:
- Cam ID Setting: The camera ID must be a number (1, 2, 3...) ; letters or symbols are strictly not allowed, otherwise the device cannot be recognized.
- RTSP Address Verification: RTSP is a protocol for camera video stream transmission. Different brands of cameras (e.g., SONY, Hikvision) have different RTSP address formats (for example, the address of a certain camera is "rtsp://admin:123456@192.168.0.100:554/stream1"). You need to fill in the correct address according to the camera manual.
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Common Port Reference: The default port for VISCA IP is 1259, and the default port for SONY VISCA is mostly 52381.
Feature 2: Custom Buttons
Usage Steps: In the management interface, find "System Setting" and enter the "Command" menu. Select the button you want to edit, then choose from the command library or manually enter the command.
Feature 3: Camera Preview/Control/Preset Management
Function: No additional software is required; camera operations can be completed directly on the controller interface, simplifying the debugging process.
Core Operations:
- Preview: View the real-time video screen of the connected camera to confirm whether the device is online.
- Control: Control the camera's rotation, zoom, and focus through the interface buttons.
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Presets: Add, edit, and delete the preset angles of the camera, and switch the shooting angle with one click.
3. Note: Handling NDI Key Loss
If your controller supports the NDI function, the NDI key may be lost after the upgrade, causing the NDI function to be unavailable. The handling method is as follows:
- In the controller's management interface, find the NDI settings, click to download the key file, and save the generated file to your computer.
- Send the key file to the AVKANS technical support email, and explain your controller model and upgrade status.
The technical support team will re-generate the NDI key for you. After receiving the key, import it in the NDI settings, and then the NDI function can be restored.
